Availability: In stock
Return & Cancellation Policy
HOW DO I RETURN AN ITEM?
If you are not happy with your purchase and wish to return an item, please contact us within 14 days from receiving your order.
Please provide your order number as well as the reason for your return. Our costumer service team will review the return request and will send further instructions if the return is approved.
Only items purchased directly from Gova Shoes will be accepted. For products purchased from authorized retailers, please get in touch with them directly for returns.
Return items must be in original packaging, including any accessories, manuals, and documentation.
Returned items must be unused, in the same condition that we sent it to you, and in their original packaging. If the condition of the product shipped back to us is not in acceptable condition, we reserve the right to not refund or exchange. Products that have been personalized cannot be refunded or exchanged.
Non-returnable items include items purchased through retailers, incorrect products purchased, and damaged products through customer mishandling.
Returns made without receipt may be refused. Gova Shoes reserves the right to deny and return.
WHAT IF THE ITEMS(S) I RECEIVED ARE DEFECTIVE/INCORRECT/DAMAGED?
Did you receive a faulty unit, or the wrong product? Simply not satisfied with your order?
Please contact our Customer Support team here to start the return process. Please include the following information:
- Order number
- Proof purchase
- Video or photo of the faulty product (if applicable)
- Complete delivery address
- Contact telephone number
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.
HOW LONG IS THE RETURNS PROCESS?
Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.
For return items, a full refund will be credited for defective products.
For non-defective items, refund excludes all shipping and handling fees.
WHEN WILL I RECEIVE MY REFUND?
All refunds will be credited to your original form of payment. If you paid by credit o debit card, refunds will be sent to the card-issuing bank within 14 business days of receipt of the returned item or cancellation request. Please contact your card-issuing bank with questions about when the credit will be posted to your account.
If you have not received a credit for your return yet, please contact the bank/credit card company. It may take some time before the refund is posted to your account.
HOW DO I CHANGE OR CANCEL MY ORDER?
Please contact us as soon as possible if you need to modify or cancel your order. Make sure to provide your order number and the modification you would like to make and we’ll confirm once the modification has been made. Please note that any orders that have already been packed or shipped cannot be modified or cancelled.
SHIPPING AND CUSTOMS
When will my order be processed?
All orders are handled and shipped out from our warehouse in China. Please allow extra time for your order to be processed during holidays and sale seasons.
We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don’t ship on weekends.
How long will it take to receive my order?
Once you place your order, please allow 3-5 business days to process your orders. After that, it will take from 5-15 business days for deliveries in Europe and Northamerica
International shippings including Latin-America, Asia and Africa will take from 15-30 business days.
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in UE €, which means you may be liable to pay for duties and taxes once you receive your orders.
Import taxes, duties and related customs fees may be charged once your orders arrive at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Have a question?
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It is said that a person's height might influence their self-confidence. So, if you had for one moment the opportunity to choose your height, what would you like it to be?
Would you like to be a few inches taller?
You need to know that you are responsible for your own life. From your style and outfit to the way you socialize with people every day. Maybe you believe that if you were taller, you would feel better with yourself.
It doesn’t matter if you’re a man or woman, indeed, being short sometimes can be difficult. And, unfortunately, we have to tell you that there are no magic pills. You were born with your actual height, and to achieve success and feeling great with yourself, you'll have to work hard in yourself to gain the confidence you desire.
But you and I know that confidence is the key, not your height.
Self-esteem isn't something you would gain just because of being taller, this is something we constantly remark at Gova Shoes: The real change starts in your heart.
What if we told you that, while you start the process of acquiring major confidence and believing in yourself, we can offer you a very effective tool to help you in this process:
Height Increasing Elevator Shoes
Maybe you’ll think we’re kidding, that we’re crazy. If we sell height increasing shoes, we need to make you feel miserable with your height. None of this is true. That’s why we aren’t a regular elevator shoe brand.
With our shoes: Yes, you’ll boost your height, you’ll get taller and they will help you feel more confident. But they’re only a compliment, it’s up to you, how you build a lifestyle that will help you transform yourself into your best version. No matter what your height is.
Maybe if you're a man you would like to attract more women, maybe you desire to feel superior in your professional & social opportunities, or maybe you even want to obtain better results in sports.
Not necessarily do you have to get taller to achieve these results. Not at all. But we do believe that a couple of extra inches can really make a difference. Because they can change perceptions, but not solve an entire problem. As we always say, the problem is not your height, it’s about how you perceive yourself.
Here at Gova Shoes, we offer you an outstanding opportunity to add a couple of inches to your height. In a very subtle way, with both comfort & style, but we highlight that they’re a complement of the way you actually perceive yourself.
Our Mission: Help & Guide You
Here at Gova Shoes, our aim is to make you a better person in every aspect of your life. It's not only about being taller, it's about becoming the best you, that could exist in this world.
This is why at Gova Shoes we have a company philosophy: We are not willing to sell any product to a person that is not fully committed to improving his confidence.
Height Increasing shoes are only a helpful tool for those who are willing to improve their self-esteem and confidence.
So, if you feel that you are the right person. And you are ready to start being in charge of your life: We invite you to take action and introduce yourself to the Gova Experience.
To find your exact shoe size, you’ll need to measure your foot length.
Please note that each shoe brand has a wide difference in its measures.
Especially at Gova Shoes, where we aim to provide the highest quality elevator shoes worldwide, our measures are not comparable to every-day shoes you are used to wearing.
Therefore, we highly recommend you to measure your feet length as described below and take into consideration only the EU size. The US and UK measures are only a slight reference.
Important info: Due to manual measurement, please allow a slight difference up to 0.5''or 1.5 cm.
How do I find my size?
To find your size you will need to measure your foot length, remember to keep the right posture:
- Two legs parallel
- Weight evenly divided on the two-foot
- Put your foot on the white paper and measure the length and foot wide
Please, follow the next steps:
1) Tape a piece of paper down to the floor
You are going to trace an outline of your foot measure. Please avoid doing this on a carpet or a difficult surface to write on.
2) Trace your foot to find your shoe size
Outline your shoe all the way around. You can wear the socks you are planning to wear with your shoes. But do not trace the outline with shoes.
3) Measure the length of your foot
Use the ruler to measure the length of your foot from the longest toe, to the back of your heel. Please write down your measurements.
4) Measure the width of your foot
Measure the length of the foot across the widest part of the foot. Please write down your measurements.
5) Take into consideration your foot type for an adjustable measure
6) Find your shoe size on our size chart: